I can’t pay my rent this month and am worried I’ll be evicted, what can I do?
New Yorkers experiencing housing instability in the community have several homeless prevention services through a program called Homebase. Homebase can help you develop a personalized plan to overcome an immediate housing crisis and achieve housing stability. They can connect you to rental assistance programs like CityFHEPS, as well as other programs which may help you. There are Homebase locations throughout the five boroughs. Click here to find the closest one to you. To learn more about the Housing Assistance Programs (HAP, formerly SEPS) in NYC, which can help connect single adults and adult families to rental assistance programs, click here.
In addition, people charged with misdemeanor crimes in Brooklyn or Manhattan are eligible for a homelessness prevention program through the Liberty Fund, which can help place clients in housing. If you are interested in joining the program, call the CJA Helpline (646-213-2683, press 4) and speak with an Outreach Member.
I’m being evicted - what do I do?
Free legal assistance may be available to tenants facing eviction in Housing Court. New York City is implementing universal access to counsel for tenants in housing court. To access legal services, you can:
Call Housing Court Answers 212-962-4795 from Monday - Friday, between 9am and 5pm, or visit their website here.
Call 311 and ask for the Tenant Helpline.
Email OCJ at civiljustice@hra.nyc.gov. Please provide a name, telephone number, and a Housing Court case index number for your eviction case (if you have one) in your email.
Visit this website for additional information.
Check out this guide for tenants facing eviction.
I live in a NYCHA development, what resources do I have?There are a number of available resources for NYCHA tenants including rent reductions for people with rent hardship please visit: on.nyc.gov/rent-hardship. For the latest information on NYCHA rent policies, you can contact the Customer Service Center at (718) 707-7771. Emergency repairs can also be requested via the Customer Service Center at 718-707-7771.
Do you have other questions about housing not answered here? If so, call the CJA Helpline (646-213-2683, press 4) to talk to an Outreach Member and see if you can get the answer to your question.