How do I obtain cash assistance?

Cash Assistance provides monetary assistance to eligible families and individuals. To find a New York City Job Center where you can apply for Cash Assistance and other public benefits, call 311 or click here. You can also find out if you’re eligible to receive Temporary Assistance, Family Assistance, or Safety Net Assistance.

Are there free services to help me with my finances?

NYC Financial Empowerment Centers provide FREE one-on-one professional, financial counseling and coaching to support you in reaching your goals. You can work with their counselors to manage your money and set up a spending plan, contact creditors about existing loans, draft letters to creditors to lower or temporarily suspend payments, access local, state, and federal emergency resources, etc. Find out more information and book your appointment here.

Where can I get free assistance with my taxes?

Call 311 and ask for tax preparation assistance or visit for more information: https://www1.nyc.gov/site/dca/consumers/file-your-taxes.page. Many people can file for free, depending on your income.

I have financial debt - what can I do?

There are some instances where student and medical debt payments may be forgiven. To understand your unique situation, you may want to meet with a financial coach for free. Find out more information and book your appointment here.

Do you have other questions about finances not answered here? If so, call the CJA Helpline (646-213-2683, press 4) to talk to an Outreach Member and see if you can get the answer to your question.